Information we collect

We collect information in a few simple ways. When you fill out a contact or enquiry form on our site, we collect the details you provide, such as your name, phone number, email address, and any message you send us. When you browse alleywork.com, we may also collect basic technical information like your IP address, browser type, device type, and the pages you visit, through cookies and analytics tools.

We do not collect sensitive personal information such as financial details or government identification through our website.

How we use your information

We use the information you share with us to:

• Respond to your enquiries about dedicated desks, private cabins, meeting rooms, and virtual office plans
• Follow up on tour bookings or membership requests
• Send updates about our workspace, events, or offers, where you have agreed to receive them
• Understand how visitors use our site so we can improve it
• Meet legal or regulatory requirements where applicable

We never sell your personal information to third parties.

Cookies and tracking

Our website uses cookies and similar tracking technologies to remember your preferences and understand how our site is used. This includes tools like Google Analytics, which help us see which pages are popular and how visitors navigate the site. You can disable cookies through your browser settings at any time, though some parts of the site may not work as smoothly without them.

Third party services

We work with a small number of trusted service providers to run our website and business. Our contact forms are processed through FormSubmit, which securely delivers your message to our email inbox. Our images are hosted through ImageKit for faster loading. These providers only receive the information needed to perform their specific function and are not permitted to use it for any other purpose.

Data security

We take reasonable steps to protect the information you share with us from unauthorized access, alteration, or disclosure. That said, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data retention

We keep your information only for as long as needed to respond to your enquiry, manage your membership, or meet our legal obligations. If you would like us to delete your information sooner, just email us and we will action it promptly.

Your rights

You can reach out to us at any time to:

• Ask what personal information we hold about you
• Request a correction to inaccurate information
• Ask us to delete your information
• Opt out of promotional emails or messages

Children's privacy

AlleyWork's services are intended for founders, professionals, and businesses. Our website is not directed at children, and we do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time as our services or applicable laws change. Any updates will be posted on this page along with a revised date at the top.

Contact us

If you have any questions about this policy or how we handle your information, we would love to hear from you.